Terms of Service

Zoop Guide Inc. (“Zoop,” “we,” “us”) operates a marketplace that connects anglers with independently owned and operated guides and outfitters. We are not the provider of any fishing trip. Every trip is offered, operated, and fulfilled by the guide or outfitter who lists it (“Host”). We facilitate booking, payments, and communication only.

You must be 18 or older and provide accurate information to create an account. You are responsible for safeguarding your credentials and for all activity under your account.

When you book a trip you pay a deposit online. Your booking is marked Pending confirmation until the Host confirms it. If the Host declines or the trip cannot run, your deposit is refunded in full.

The remaining balance is charged in full when the Host confirms your booking (the Airbnb model). You agree to authorization to charge the balance at confirmation.

Cancellation terms are set per trip and shown at checkout. In brief: you may cancel before a Host confirms for a full refund; after confirmation, Host and weather cancellation rules in the Refund & Cancellation policy apply. See the Refund & Cancellation Policy for the full breakdown.

You agree to follow all applicable laws and your Host’s safety instructions. Fishing is inherently risky; you book at your own risk and should be aware of, and accept, the hazards involved.

Reviews reflect the honest experience of verified guests. You may not post fraudulent, defamatory, or unlawful content. We may remove content or suspend accounts that violate these terms.

Zoop is provided “as is.” To the maximum extent permitted by law, Zoop is not liable for any indirect, incidental, or consequential damages arising from a trip or your use of the platform.

We may update these terms from time to time. Material changes are announced on this page; continued use after an update constitutes acceptance.